Messy booking process -No confidence
I have had following communication in this sequence- email -booking confirmed, email- booking was rejected, ph call with customer service- booking cancelled due to technical reason, need to do the booking again.No new booking initiated but within 10 mins after the call - email confirmation that booking is confirmed, customer services discussion- we have now fixed the technical issue previous booking confirmed. Honestly, no confidence that I have a booking now. Really bad communication