I think their customer service is exceptional and fast
I think their customer service is excellent. I wrote to them as my mask did not seem to function as it was supposed to according to ithe instructions (my mask had green light, not red when I plugged it in). By the next day I had a comprehensive answer with explanation to my question. Then after I responded, I also got another response taking the interaction full circle. As for the products, I’ve only used the mask so far, but it is comfortable and easy to use. I had it on watching TV, and as I worked from home. I am very happy with the quality and speed of the ordering, product receipt, and customer service when there was a small issue that turned out to be my error. I will definitely continue purchasing from Nuvio in the future.