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JM

美国

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Seicane

Horrible customer service

These people are either scammers or just completely incompetent. I ordered a head unit from them. They didn't send me all of the parts I needed, even though the video shows the exact part that I need. I was told by their official Youtube channel that YES, it did come with the part. Then I was told NO, it doesn't come with the part, even though the video shows the part was installed. I filed a Paypal Resolution Claim because I can't use it. Paypal sided with me, and now Seicane won't send me a return label, even though their Return Policy shows that they would do this. Customer service thinks I can just glue my screen onto my dash or something. This has wasted my time for two months at this point. I would never recommend anyone purchase something from this company, specifically because of the customer service is an absolute nightmare to deal with. They don't know their own product!

2025-07-22有帮助 1