TripAdvisor owns Viator and they DO NOT GIVE REfunds AS THEIR WEBSITE SAYS
TripAdvisor owns a shuttle company called "Viator" which I signed up and paid for a shuttle MCO to Port Canaveral. The webiste of Viator specifically says "Free cancellation if made 24 hours in advance for most bookings". Being that I've only used them ONCE and my trip is NOT refundable I'd call this false advertising!!! So they said in Terms and Conditions is said absolutely not refundable but why would I read that when the Viator website said it was refundable. I cancelled 10 days in advance. VERY VERY POOR Customer Service!!!!