The loan officer there was very…
The loan officer there was very friendly and helpful. I will say that I am disappointed that you still have to fill out paper work (answering the exact same questions you did online); kind of defeats the purpose. Supposedly it helps move things along faster, but it was pretty much the same as just walking in, which was kind of irritating. But it was hard to stay upset when the Rep helping me was so friendly. The online function definitely needs to be improved. I mean if they are quick to call you WHILE you are still working on the online application, then why aren't they so quick to approve once you've submitted bank credentials and everything? Especially if they are expecting you to come in at a specific time.