Avoid At All Costs
It took over 5 weeks to receive a cover that looks different from the posted picture. The color was supposed to be "camel," but what I received was way darker than the pictures online and pretty ugly in reality. I contacted customer service via email and chat. The chat rep was not helpful and kept saying that I need to send in a picture of the defective item in order for the team to "consider" a return. I asked how they would judge something as subjective as the color not being what I expected. I sent a picture of the sealed item and after almost two weeks still have not heard back from them. They make it near impossible to return or exchange anything. Basically, once they have your money, you're out of luck. **Update based on reply below. I received the item January 14th and requested a refund shortly after. I have an email from the company dated January 29th confirming receipt of my return request.**