Horrible Customer Service/ Possible Scam
Quite possibly the worst customer service out of any online retailer that I have ever purchased from. I ordered a hat almost two months ago and since then I have sent 8 emails to find out information on my order, every response I get I’m told that the item will be shipping in a few days and I will receive tracking information then a week goes by and I repeat the process. I have tried to call customer service several times including right when they open and there is a message saying they are on the line with another customer and will call back which they have not done. I do believe this could be a possible scam operation like other reviewers my credit card was charged right away and now I can’t speak to anyone in person. I’m disputing the charge and reporting them to the BBB. Stay away from these guys, there are so many good online golf retailers out there I wish I had read these reviews and not tried to save a couple dollars ordering from The Golf Club.