BuyerBeware - Total scam
Total scam. Bait and switch & the WORST build quality you can expect after spending $6000.00. This doesn’t appear to be a reputable company After-sales process is a nightmare. Deceptive sales process landed me with a trailer they don’t even make (even though they claimed to be the manufacturer) Used the cargo trailer once and the floor was all wet near the front but it wasn’t coming from the door, but the walls. Removed panels to inspect, and the untreated wood is exposed to the road and elements! There are huge gaps between the skin and frame throughout which will no doubt lead to rot and corrosion within only a few years. The final straw was when the door shut on me and it should have been dark. Yet to my total dismay, I realized there was light coming through cracks in the roof. The cheap rolled metal they used clearly was scrapped during production, as stress risers can be seen between the framing and the skin. Electrical wiring installed haphazardly rubbing on moving metal parts just waiting to short out. It took 2 weeks to get someone to call me back about the concerns. I dropped the trailer off for the ‘warranty claim’. The ‘manufacturer’ denied my warranty claim because the panels were removed, yet one can’t verify the defect without removing the panels to inspect. To add insult to injury, the trailer had a nice new dent from being in their shop for a couple weeks when I picked it up after the ‘warranty process’. I’ve had this trailer for less than one month. I’ve engaged my attorney and the legal process begins. [Update-4/12/21- TrailersPlus responded to this review, and I've emailed a response as they requested. I will update this review to reflect any eventual outcome.]