I'm very surprised to read the previous…
I'm very surprised to read the previous reviews as I have had a very different experience with Oceanic Teak Furniture. I have finally received my table and chairs and am happy with the quality however, customer service was probably the worst I have ever experienced. We ordered our furniture in February for delivery at the end March which in principle would be fine. To be fair to them they did try to deliver and it was much earlier than on the website. However, as it was lockdown and this was for our holiday home we couldn't get to the property to receive the delivery so I phoned and they agreed to hold it for us until end March when we were able to travel. So far so good.... I phoned the week before as requested to organise the delivery and they told me it was no longer possible and we would now have to wait. After much discussion with Frances who was very rude, she agreed to do a one day delivery so it could arrive on a date when we were going to be at the property. We were at the property, a 3 hour drive for us when I received an email from Paul saying they could no longer deliver when they had said with no reason as to why and very little apology. Again after many emails and rudeness from him we finally agreed a date but this meant we would have to travel a 6 hour trip in a day to accept the furniture 2 weeks later. So all in all very poor and unacceptable customer service and I certainly won't be recommending them.