They had no idea what they were doing
They had no idea what they were doing. They literally butchered my hair. My intoxicated son once cut my hair and without exaggerating -he did a better job. When I tried to get it fixed I was made to feel like I was at fault even tho I had multi coloured hair and uneven sides-they cut to close around my ears. It seriously was horrific and I’m not that precious regarding hair. Then when I asked for a refund they had an attitude (customer service) saying they had fixed it but missed the point I still looked worse than when I first walked in.