Batik Air changed our flight - offered refund - DIDN'T REFUND
We booked a flight with Batik air which transferred through KL. Batik Air changed the second leg of our journey to a time before our originating flight was due to leave Lagkawi. As per the email, they permitted a refund; however, it has been 2 months and still no refund. If I email them, they just respond saying "sorry it is taking so long" but no actual update or refund. At the airports, we also noticed that quite a few flights were being canceled or delayed. Do yourself a favor and book your well earned vacation with a real airline.