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Calaverti Mario

英国

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OFFEO

Terrible experience! be warned, stay away until they fix it

Terrible experience We love the software, but it is sooooo full of bugs and errors, it is almost impossible to get the anted results. When you manage to find a solution to overcome one bug, something completely new appears out of nowhere and messes all up. After 6 days of constant work, for something that would have taken us 1 day in Premiere...we still could not download a usable version of the video we were working on... And on top of that...customer support is inexistent... we were completely ignored. Such a promising app, but behind it ... a net of bugs.... Honestly the worst experience we ever had with an app/software. Nothing worked as it should. Just one error after another. And frustration comes 10fold when you are completely ignored by the company that sold you the access to their app... We will come with follow-up review after we receive an answer from the company (if ever), and see their position on this. If not, we have already documented everything in detail, and we will upload a detailed video on all our channels.

2021-04-28有帮助 2