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Connie Collins-Grant

美国

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Rosegal

HORRIBLE

HORRIBLE! Nothing fit! Returned all! Still no refund after a month and customer service is non existent! I think I've been scammed out of $130!! Calling the number is just an answering machine, I've tried the online service support, all they say is a customer service manager will get back to you in 24 hours........NEVER happens! Tried messaging them on Facebook, still no success in getting my promised refund. I mailed back all items at my own expense, so I'm out even more $$!!! They now claim they can only refund after a package has been confirmed delivered. I have the tracking number, it was delivered almost a month ago! It takes weeks for them to confirm delivery? Just sounds like another excuse to withhold refund.

2020-02-10