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Deni McKay

美国

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Delta Auto Protect

POOR BUSINESS PRACTICES

DO NOT, DO NOT do business with this company under any circumstances. My husband and I have experienced egregious delays in honoring our warranty agreement for repairs on our car. Numerous phone calls and abhorrent hold times all to be told that they will get back to us, they will send an inspector out to speak with the mechanic and inspect the car, etc, etc. Our car has been in the shop now for over 2 months without any decision on whether or not it will be approved for repairs. We have submitted all required paper work detailing upkeep and maintenance on the vehicle. At this point, I have to question their solvency. Otherwise there is no rationale as to why such egregious delays.

2020-02-10