ViewQwest - How can a Singapore origin company be so bad service in Malaysia?
I had been waited for ViewQwest installation for 1 month. The reason they always give is TMNET no reply and need me to call almost every 2 days to follow up. If no call then no action. Call them, they start to tell you 14 working days and start counting the day with you. Does it means you need to wait until the 14 days then only will response. I have made an ordered to installation 2 weeks before CNY, just imagine how long now. They came once but found out the TMNet has no modem but I have clearly informed them I have terminated the previous internet provider and it is a fresh switch over. They said this is TMNet issue because in their system it is not a new installation but we have informed you earlier there is no device left in the home before you come. Really bad service, no response. First time I see a Singapore origin company doing this bad in other country.