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Shelly Blake Fegter

美国

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Rosegal

Charged at the time of order, still "Processing" after a month...

I ordered about $150 in merchandise from Rosegal.com in Mid-Jan, they charged my account at the time of the order, but last week, the order was still "Processing". I was given the option to have my order shipped within 1-3 business days or to go ahead and cancel my order. I wanted the order so I gave them the extra time. Today, the order was still processing. I asked to cancel the order and to please refund my money. They asked me if I wanted it changed back to my credit card or if I wanted credit. I told them I wanted it back on my card, she then proceeded to tell me that it would take 7-14 days to get my refund!!! Bad Bad Bad business!!!

2020-02-16