Bought a new top for our EZ UP canopy…
Bought a new top for our EZ UP canopy because the old one was 30 yrs old and tore. Put the new top on and it was loose fit. Had it only a few months and got caught out in a rain event and the loose top gathered water so fast we were unable to get it pushed out and the weight of the water collapsed the shelter and tore the new top and bent the support beams and broke several of them. Now we are out a canopy all together because of a bad top. 8/16/2024 - Here it is a month and a half later and E-Z UP has still not reached out to me as they said they would. It seems that this company just wants your money and not own up to a bad quality product. Basically no costumer support and a bad quality product. Buyer BEWARE