VPOST I WISHED YOU DID BETTER
I cant believe i actually have to waste time writing here but i thought i would share because someone might benefit from my experience. I waited for a week for my package to be reflected in my VPOST USA account which didnt happen. Emailed and called customer svc in SG n was told to wait, back and forth a month, felt like it was some tactic to stall time because no one seems to be checking. No one called me back like they said they would, no one followed up at all . Called SG customer svc again n was told to attach in email e merchant confirmation and proof of delivery to which the whole month i wasnt asked for ??! like i was waiting for a month for nothing. Reply from VPOST USA they did not locate this package and i shd b contacting merchant and Fedex. I dont know what went wrong but someone was being dishonest in either stealing my package. VPOST didnt seem to investigate and i feel its not fair for us customers. Going forward i do not have confidence to use VPOST because i cannot be assured my things wont go missing or stolen . FYI VPOST has adjusting e pricing n its now EXORBITANT pricing to ship to SG its crazy. They don't go by actual weight but by volumetric weight so if your items are packed in big boxes , well good luck to you its gonna cost a lot. VPOST i really wished you did better.. Yes i lost a package that was very very important to me, but more importantly i LOST MY FAITH in using your services.