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Alwin

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DealMirror

Positive experience, after resolving issues, with a positive customer service outcome.

Returning here to adjusting my review from a 1 star rating to a 4 star rating. It took a few messages to try to get my BerqWP PRO plugin installed and also a few to get my refund pushed through. After my review here they contacted me same day. Refunding my money I spend and giving me free credit in my dealmirror account worth of 49 dollar. Together with a clear explanation that they where also waiting for BergWP to resolve the issue, which they didn't. Sooo, because in the start up the communication could have been more clear and active no 5 stars, but the dealmirror team catched up very good, and resolved everything with good customer service.

2026-01-23