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美国

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Appliances Connection

Horrible Customer Service

Appliances Connection told me unequivocally that they could deliver my new appliances (nearly $8000) TO MY BUILD SITE. I queried that promise and sent my agent a pin to see how remote the site was. He was emphatic and promised it would be no problem. They never told me they farm delivery out to a third party. Appliances Connection accepted my payment. The delivery service told me they could not deliver, that I needed to figure out a solution, that they would charge me storage fees for the appliances and that they were initiating the process of giving my new appliances to salvage. Meanwhile - no one at Appliances Connection would answer my calls or emails. They also guarantee a price match, but wouldn't honor any of the better prices I found and sent to them.

2024-01-12