I have purchased two of the L5s both…
I have purchased two of the L5s both were delivered and as l live along a narrow lane l must commend the delivery team. The bikes we're fairly easy to assemble. I did have issues on both bikes on putting on the front wheel as soon as you tightened them up the disc brakes started to rub but l sorted it. The bikes are well built and you feel safe on them. There is some noise when peddling but you expect that from a bike of this price. My wife says the seat could be more comfortable but l have no issues. Were well pleased with them and haven't had any real issues so can't comment on there helpfulness if an issue occurred. All in all a good sturdy ebike.