-100 star rating … yes NEGATIVE 100 star rating
If I could rate this company a negative -100, I absolutely would. Let me save another woman the headache, stress, and MONEY…… especially in this economy. I purchased from Geeta Hair because, like everyone else, I saw endless videos, reviews, and advertisements showing beautiful, full, luxurious hair with people raving about the quality. Based on what is constantly being promoted, I expected to receive a wig that reflected those same standards. Instead, I received a unit that I personally was extremely disappointed in. Then came the back and forth emails trying to convince me that the hair is “flawless,” the quality is amazing, and the density is exactly as advertised. Maybe according to their factory standards that is true. But please be serious. This is 2026. Women buy wigs all the time. We know what quality hair looks like. We know what true density looks like. We know the difference between a full, high density unit and one that simply does not give what it was supposed to give. Trying to convince customers otherwise honestly feels insulting. And to make it worse? After spending significantly more on the wig, they offered me a $30 “goodwill” refund as if the wig cost $30 in the first place. I actually laughed reading that email because who exactly does that solution help? Certainly not the customer who is now stuck with a wig they will NEVER wear. The whole thing feels dismissive. I genuinely tried to resolve this respectfully and privately, but at this point I’m sharing MY experience. Save yourself the stress. Save yourself the disappointment. Save yourself the money. And Geeta Hair, do right by people. If someone receives an unworn wig and is unhappy with the product, stop making customers fight to get their money back.