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Thio Cher Kuan

新加坡

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FWD

New insurance is cheaper than renew

I am not sure why is it that it is cheaper to register for a new car insurance with you than to renew my current one using your loyalty email quote. Does not make me feel very valued as proclaimed by your email offers. I also have problems retrieving my details to automatically populate the fields while buying the insurance. I could not use the SMS OTPs recieved as the system keeps saying that the OTP has expired. Does not bode well for a company that prides selling through online.

2020-03-03已认证