lousy customer service!
I have ordered some drills at 19.02.2020. Item has been paid via paypal. Flag "payment received" has been set. Order has been set to status "placed", but no further status update since then (order processing, shipped out, ..) Customer service is not reachable via email until today (05.03.2020). I had send them multiple mails for clarification, but no answer received (even no transmission confirmation of the mailserver) I am afraid that this is a fake server, and they simply collect money from their customers, without delivering any article. Therefore, i have just activated the paypal buyer protection for this order. Immediately afterwards, the status of my order was changed to "locked" on the cesdeals website. This shows at least, that the involved systems are working in the background. for me the conclusion remains: i will NEVER EVER order anything from cesdeal.com again, and i will point out on all possible occasions that this website is not recommended. ------ 02. July 2020 the customer service at Cesdeals _really_ needs urgent improvement. My entry here at trustpilot was from 05. March 2020. Feedback from Cesdeals here at trustpilot was from today = 02. July 2020!!! So it needs nearly 4 (FOUR!) month to find an answer to my remark. So sad ....