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Nathalie Simpson

英国

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Rosegal

Still waiting on my goods which took 19…

Still waiting on my goods which took 19 days for them just to process just found out got to pay £85 to dhl for import taxes there customer service is a joke with this ticket system and not being able to get direct contact have had this type of item from other companies never had to pay taxes They are unhelpful and quiet honestly buyer beware the goods are not worth paying that amount of tax they keep saying basically my problem won’t give a refund want goods back Before will consider refund There not even in this country Goods in Hong king !!!! Should be stopped trading outside of their country Obviously can’t cope with shipping and clearly telling customers the amount of tax that could be also they are able to sort this out their end information is on dhl website yet they say can’t !!!!

2020-03-07