Not respecting 30 day refund policy
I purchased two medium sized shorts; the quality was fine, however the shorts were too small; on enquiring about a refund, they wrote back saying to keep the shorts, but they would offer a 20% refund. I explained I had no need for shorts that were too small; they wrote back again, suggesting I keep the shorts and give them to friends, and they would provide a 40% refund. Time consuming and not respecting their 30 day refund policy.