My nightmare with Bellhop Movers
The only reason for the 1 star is because I wasn't able to give zero stars. I have used Bellhop in the past with good success, however this time was a nightmare. The moving team they sub-contracted(they have no actual employees who do the moving) was awful. They were not trained and didn't have the necessary tools to properly do the job. Because of this my furniture and my house were beat up. In addition, it took them twice as long to complete the move which then results in a charge that was twice what they quoted. I have tried to work with them but all you get is automated emails and text and my favorite is the AI assistant "Matt". At this point I have put a dispute on my credit card in an attempt to get them to do something to make this right. I would strongly urge you to use anyone but Bellhop.