Trying to get a person to help you is useless
Trying to get a person to help you is totally ridiculous, They sent me my order and it is too small. The website states if you are not 100% satisfied they will send you a return label and credit your credit card.. They contact me to tell me if I would accept 40% credit or 15% merchandise coupon.. Are you f---king kidding me.. What kind of business is this?!!! Do NOT buy anything from this place... They will totally scam you... I will be reporting to BBB and calling a lawyer.. UPDATE: I HAVE JUST HEARD BACK FROM CUSTOMERSERVICE VIA E-MAIL and they stated there was no need to return item and they will arrange a refund as soon as possible.. I will check my credit card and update and edit this review when I see I received my funds back but I am pleased they will rectify this. They do need a better way to communicate with customers because all e-mails go thru spam and you can miss the e-mail.. phone communication with a live person should be available to customers..UPDATE:: I DID RECEIVE MY REFUND WHICH I AM VERY THANKFUL FOR! I am happy this company kept their word but they can improve their service with a live person to talk to..