Horrible Customer Support!
Terribly hard to deal with! No interest in supporting customers whatsoever. You feel like you speak with robots or people who are not even trying to help you as a customer. It is obvious that instead of actually helping you they are trying to hit their KPIs. Here is what i mean. You send an email asking clear questions, the answer is - let`s have a call. You ask about prices - Let`s have a call. You ask about anything - Let`s have a call. I am shocked to see this old mannered way of communication and such lack of understanding of customer`s requirements. They are leaving us no choice but to switch to another provider.