Not delivered and very bad communication
I ordered 3 boxes on 14th June which still were not delivered by the 9th July. My 3/4 phone calls to them were not answered just rang and rang, rubbish customer support. My emails were replied to (except when I asked for a refund) within two to seven days. I was finally given a tracking number for Hermes but that just showed that my order hadn’t been received by them. Their last email reply I had from “Sales” (no name) on the 6th July said that he/she would see if they could do anything to improve the situation for me. Hardly encouraging. Ridiculous hassle with no gain.