Feeling relieved to finally end my relationship with VQ
I am so happy that my relationship with VIewqwest is ending soon. I have never been with a service provider and encounter such ridiculous service. Now i felt Starhub, singtel, M1 is so much better. WHen I signed up 2 yrs ago, the download speed is only less than 50mbps, more than 70-80 pings everytime and my subscription is 1Gbps. I could not even use watsapp at home. Their technician come down 4 times unable to find out any fault and push the fault to Singtel as they rent their network from Singtel according to their technician. This last for 4months... I called in hotline for support, once they heard my account number, they slam the phone. Wrote more than 50emails to them, only the first few replied. Wrote to IDA and they cannot help much and I received a final email form VQ indicated that after reviewing their investigation, they will close the case and theri decision is final. They will not entertain any appeal. Called in their billing department to get some rebates since I cannot use internet at all for the past 5 months and rejected too. Is this the service provider you want? Go try it at your own risk! Their FB is flooded with bad reviews but recently they masked all the comments to invisible. I have set 3 reminders in my calender not to forget this special day to terminate with them. This is a special day to me, so happy that I can finally end my relation with them!