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Rachel West

英国

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Zuru

Truly awful customer service

Truly awful customer service. Purchased a mini brand pod at a cost of £10. Several pieces missing. Emailed customer service to request either replacement parts or a new pod. Response after several days was that they do not have individual parts. Clearly no desire to supply a new pod. Response shows they could not care less. Would give zero stars if possible.

2026-09-17