I ordered approximately $300 worth of…
I ordered approximately $300 worth of tools and I received a box with loose items that appeared to a) be used or b) refurbished. The items have signs of wear and were poorly packaged (did not come in factory packaging). I will not be buying from MaxTool again since this is my first and last time. I would like to say that I tried contacting their customer service via email and did not receive a response, so I called and they were very prompt to respond and create a support ticket. Still waiting for the resolution.. Edit: Still waiting for my refund.. I have shipped the item back and no money back or exchange.