I had a great experience just request more detail of what comes in the box
I had a great experience. Curbside service with lift gate. Shipping was fast and the generator arrived with no issues. One observation is that the image showed a wheel kit and collapsible handles but in the website description it said none of that was in the box. The wheels were in a kit in the box that had to be assembled and the handles were already attached. I looked and looked for anything telling me that but it was no where to be found. I saw on other websites and other places that sold generators that some generator buyers had to purchase the wheel and handle kit separately so it was worrisome. It all worked out but it sure would have saved me some anxiety to know they were there. Just update what’s in the box on website. I had a great experience. This is a suggestion only not a critique of the business.