The measure of how a company deals with issues tells me a lot about what kind of company they are.
I have always had a concern with the high price of improving my family's diet. I'm rather thrifty in that area, sometimes at the expense of healthy items. After decades of the same purchasing patterns, my first exposure to thrive market was eye-opening. I can get better for you items at prices that have been consistently lower than what I can buy from the other healthy grocery store chains. The other component that I have moved towards is having all my groceries delivered to my house. Sometimes it's evident that these suppliers are a little behind the curve of what makes for a good delivery. So far thrive has seated my expectations in this area. I had an issue yesterday on the 26th of August where a can of liquid had ruptured and managed to damage several boxes of product. With a quick chat I was able to get those items credited and with a $5 extra credit. That goes back to how I define a reliable partner.