UOB really got a lousy system &…
UOB really got a lousy system & explanation platform. During covid19, they don’t have a clear explanation about how the loan payment progress. They don’t ever let us know how to do if wanna continue make the loan payment. Every webpage we try to find out are bad & cant ever see what we want. Really bad, bad & bad. As a bank, why don’t make your system better & easy for the customer. What tat hell the management do their work on the system. Hopeless, hopeless & hopeless. Due to no e statement, I got no choice to cancel the credit card too. Cause always getting penalty due to forgot follow the payment. E STATEMENT is the important mail for us to follow up all incoming statement. But they don’t ever want to update their system, just tell you remember to paid. UOB totally don’t want to filter the customer complaint & just continue with the lousy system they use. Hopeless again...