Issue led to months unable to fly *fixed
I got a DJI mini and really liked it. Flew it a few times and then it stopped working. I sent it back to DJI for repair and it was returned to me ‘fixed’ but issue persisted. I made a video of the drone not connecting at start up and sent it back...it was returned to me once more and I got an email saying repair was made. I could not initially get the drone to connect. I emailed care and they said a repair had been made. Eventually, I updated firmware myself and, when SD card was removed...it connected and flew. The customer care was proactive, yet it did take months to sort.