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Alla D

新加坡

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Jetpac Travel eSIM

I purchased a Jetpac eSIM for Thailand…

I purchased a Jetpac eSIM for Thailand and spent hours trying to get it set up with customer support. Although the support team responded quickly, the experience was very frustrating. I followed all the instructions provided, but the eSIM never worked. A major issue was that multiple operators handled the chat and often did not read previous messages. Despite the time and effort invested, the problem remained unresolved. I was very disappointed, as I had hoped for a smooth and reliable solution while travelling. Based on my experience, I would be cautious about relying on this service when you need dependable connectivity.

2025-12-15