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David

英国

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BeautifulHalo

Dreadful customer service !.

Dreadful customer service !. Ordered jacket, allowed 3 extra inches in size for chest. Delivery took 10 weeks. The jacket size was marked correctly but their size 'L' turned out to be size 's' here and I couldn't even get the jacket on, let alone do it up. You can return item but have to pay cost to China !. After much wrangling they offered a 30% discount and keep the jacket. I told them what to do with their discount !

2022-04-11