POOR COMPANY PLATFORM
so for my 2 months of experience, Lesson supports are rude. They ended the chat right away if the 1 resolution won't work. There staffs are all incompetent as well as there platform. This is an online platform but there statistics are not up to date. I've been in the BPO industry for 6 years and counting and I really know what CSR is all about as well as the Online Marketing Platform. So this company is not listening to there teachers' voice coz even a simple complaint, they can't help but to give there bad culture type policy. They have a very poor platform that's why they are running out of teachers daily.