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Ricife

Good product, no customer service, delivery times not great

I ordered an advent jigsaw on the 25th October with a 7 to 10 delivery window. Said jigsaw did not arrive within the time frame. I emailed twice but had no response other than a useless tracking number which didnt apply to any courier, so opened a case with Paypal in their resolution centre. The jigsaw arrived today 3 days after opening my case with paypal by tracked 48 hour royal mail. The product is of good quality for the money paid and I have no complaints other than the delivery times and lack of customer service. Would suggest you pay via paypal so you do have some cover and a way of resolving issues with them but the product is good as far as I can tell.

2023-11-21有帮助 1