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Melissaa

美国

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Maisonette

AVOID!!! Unreasonable customer service

I placed an order for $750 worth of items for a local toy drive. I placed it on my personal card, as I had been collecting the donations. When I placed the order, it gave me an error. I tried again, and apparently it auto filled it this time to my work credit card and it went through. I emailed the company within 5 minutes of placing the order, asking for them to change the form of payment. I also noticed that some of the items I ordered no longer showed as arriving within the window of time before the toy drive ends. The company has been completely unreasonable and unhelpful and won't cancel the items that will arrive too late, and won't change the form of payment. Completely unreasonable customer service. Avoid at all costs!

2025-11-25