I placed an order over 10 days ago
I placed an order over 10 days ago. I was told originally that it would be "dispatched within four business days." What they don't tell you is that it will only be "dispatched" after they had actually received payment-not when you provide your debit or credit card information. Then, as it turns out, even after they received the payment, the order still hasn't been dispatched after four business days-as a matter fact a shipping label has not even been made for one order, and based on what this company is saying the other order has not even pulled from the shelf. They don't tell you any of this upfront-and in looking at the various complaints on the Better Business Bureau website this company now has an alert by it. My next step, is to attempt to get my money back. My suggestion would be do not order anything from this company until they have gotten their act together-and it appears as though they are far from that.