Great Program!
I truly enjoy this program. It has a few quirks that I had to get used to (as does all software), such as some of the failure codes, but "retry" works great. The downloads are nice and clean and can be burned to CDs which I use on my long drive into work. Customer service has been very good and patient, and I usually get an answer in about a day. I find it refreshing to be able to select specifically what I want to listen to. Good program and reasonably priced.