BEWARE: Holding on to my money and Non-existent Customer Service
I ordered a package nearly 2 weeks ago and have yet to see proof of it being sent although my order has been confirmed and the money(120$) taken from my account. I have tried multiple times to contact customer service on the status of my order but I get the same automated message that no representative is available. I've emailed and left messages and I still have yet to receive a response from Vape Mood. I understand with the current state of the country there may be some delay, and you might need to refund orders and such, but to take my money, and for two weeks, not give me any updates on the status of my order is poor business EDIT: Received correspondence stating that "they've been experiencing delays and they will deliver my package as soon as possible" then 2 days later I get a notification that my order has been refunded. TAKE YOUR BUISNESS ELSEWHERE! I still have yet to see the processing of my refund even though I got the email a two full buisness days ago. Feels like they're trying pull a fast one on me.