a company that makes it right
I wrote a review earlier giving the product a 2 star. We had trouble with 3 defective parts making it hard to assemble. We were contacted by a customer service rep immediately. Through a few email exchanges, the company replaced the 3 parts that didn’t quite work right. The parts came quickly and they work perfectly now. Overall, this is a great net. Our pickleball club has several just like this one but are made by a different company. This one is far better in that the net doesn’t sag. It’s important to buy a product from a company that stands behind it. Although we wish all the parts worked like they were supposed to, it was comforting to find out that this company truly stands behind what they sell and will take care of you should the need arise. We will buy from them again.