No personalization at all
I just previewed my first box, and ended up canceling the shipment and ending my membership. Of the nine items in the preview, three of them were from categories I did not choose or indicated I did not want on the profile and one was an off shoulder top. Not really appropriate for a 71-year-old! I did not find it personalized at all, and that first impression was enough to decide I would save them and myself a lot of time and money. On the plus side, canceling the membership was easy and they even refunded my stylist fee so the customer service was positive.