Order Cancelled Without Notice
On April 16th I placed an order with MassGenie for a product sold by Mainstay as well as 2 year product repair policy with CPS. I received an email confirmation minutes after placing my order and $230 was withdrawn from my debit card. After patiently waiting 9 days for my order to be shipped, I emailed MassGenie to find out my order was cancelled without notice. A customer service rep stated the seller could not fulfill the order which resulted in a cancellation. It should be noted that upon placing the order the seller was showing 5 items available in inventory. I would not trust either MassGenie or Mainstay in fulfilling your order. Nine days later I’m now looking to repurchase the item from another vendor and seeing very few options available.