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Jake

美国

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The Dua Brand

Save yourself the hassle. Terrible

I ordered from this site for the first time over a week ago and my order still has not shipped. I reached out to customer service and they responded two days later that they would expedite my order or something like that. I'm actually going on vacation and if this bottle comes while I'm on vacation it's going to sit outside in 90° weather which is unacceptable. Trying to get my order canceled but it doesn't seem like they're going to do that. Should have looked into this company more before I made a purchase. You live and learn I guess. Who knows when the bottle will ship or when I will even receive it. But I would recommend nobody buy from this company. They have excuses as to why it takes so long to prepare an order and if you can't get things out in a timely manner then you should probably not be in business. They're just way too many other options out there that will ship your things same day or next day at the latest. Not to mention there's virtually no customer service. Trying to get a hold of somebody is like pulling teeth. One of the worst interactions with an online company that I've had.

2026-07-23