Openly = Complete Disaster
Most of the positive reviews for Openly relate to how easy the onboarding process was, how simple the customer setup was, and so on. Yes, that is completely true. Openly staff are experts at quickly bringing you on as a new customer. They are also experts at quickly and easily taking your monthly check. The problem is when you have a legitimate insurance issue... because they are also experts at not paying the claim. This has been our firsthand experience with them (roofing issue caused by a storm event on Cape Cod, $150,000 in interior and exterior damage, validated as a 100% legitimate insurance claim by a range of subject-matter experts). Like many other reviews stated, Openly uses immoral and unethical tactics to push back on and ultimately not pay the claim, and then terminate the homeowner relationship. Net-net, they are wonderful at taking your money and a complete disaster when it comes to stepping up and paying out. Avoid them at all costs.